Welcome

Local Coordination Service

East Riding of Yorkshire Council is proud to be working with The British Red Cross to provide the Local Coordination Service across the East Riding. This new service aims to support and empower vulnerable and elderly residents who may be isolated, to rebuild their confidence, access their community and improve their wellbeing.

Staff at The British Red Cross are skilled and dedicated in helping people to live independently and confidently in their neighbourhood. They take the time to get to know an individual and to understand the challenges that they may be facing. The coordinator will then work with the individual and establish what they would like to change, their goals and how they can achieve them.

Who can make a referral to the service?

Anyone! Family, friends, neighbours, volunteers or professionals who are concerned about an elderly or vulnerable resident in the East Riding, can make a referral to the service.

What happens when a referral to the service is made?

• The coordinator will ask permission to take some details and add them to their secure British Red Cross data system so they can contact the individual and record their work with that person.
• Where necessary they will coordinate any additional support from a range of health and social care professionals and community resources to help get the right level of support at the right time.
• The coordinator can help with accessing old and new hobbies, community groups, family and friends that they may have lost contact with due to an episode of ill health or vulnerability through Covid.

Who do I contact to make a referral?

To make a referral, contact:

Senior Service Lead:

Rachel Carter

rachelcarter@redcross.org.uk

07928508858

Bridlington and Wolds:

Natalie Baggaley

NatalieBaggaley@redcross.org.uk

07935601670

Wolds:

Rachel Steed

RachelSteed@redcross.org.uk

07935601668

Haltemprice:

Julie Netherclift

Jnetherclift@redcross.org.uk

07710733178

Holderness:

Alex Hanson

Alexhanson@redcross.org.uk

07970945322

Beverley:

Jade Bateman

Jadebateman@redcross.org.uk

07710733147

Goole:

Melanie Burden

Melanieburden@redcross.org.uk

07739434008

We would be very grateful if information about the service could be shared in any resident’s newsletters, emails or websites where possible.

For further information please email: yourlifeyourway@eastriding.gov.uk